Privacy Policy
Last Updated on June 01, 2025
Scope of This Policy
This policy applies to information collected through:
- Our website (www.multifactor.co.in)
- Contact and inquiry forms
- Newsletter subscriptions
- Service engagement forms
- Communications (email, chat, phone)
- Any affiliated platforms we manage or use in the delivery of services
Information We Collect
Personal Information:
We may collect personally identifiable information when you:
- Fill out contact or service request forms
- Sign up for newsletters or events
- Engage in a contractual relationship with us
This may include:
- Full name
- Company name
- Job title
- Business email address
- Phone number
- IP address
- Billing or invoicing information
Technical and Usage Information:
Through analytics tools and cookies, we may collect:
- Browser type and version
- Operating system
- Pages visited and navigation path
- Time spent on pages
- Referral URLs
- Device identifiers
How We Use Your Information
- To respond to your inquiries and service requests
- To deliver and manage IT services
- To send technical updates, notices, and messages
- To improve our website and services
- To analyze usage patterns
- To comply with laws and obligations
- To detect, prevent, or investigate security breaches
Data Sharing and Third-Party Access
We do not sell or rent your personal data. We may share your data with:
- Trusted service providers under confidentiality agreements
- Subcontractors and consultants
- Government or legal authorities when required by law
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website performance.
Types of cookies:
- Essential cookies
- Analytics cookies
- Preference cookies
You can manage cookie settings through your browser or via our cookie banner.
Data Security
We implement safeguards such as:
- SSL encryption
- Role-based access controls
- Security audits
- Two-factor authentication
Data Retention
We retain your data only as long as necessary.
- Contact form data: 12–24 months
- Client data: As per contract
Your Rights and Choices
You have the right to:
- Access your data
- Request corrections
- Request deletion
- Withdraw consent
- Request data portability
Contact us at accounts@multifactor.co.in to exercise these rights.
International Data Transfers
If you access our services from outside our primary region, your data may be transferred internationally. We ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via website or direct notification.
Contact Us
Multifactor LLP
Email: accounts@multifactor.co.in
Phone: 959906030
Address: MULTIFACTOR LLP, IT Hardware Solutions and Managed Services,
Sector 16, Faridabad, Haryana – 121002
Website: www.multifactor.co.in